Department of Commerce, International Trade Commission

Delivery Improved global trade data to identify markets for U.S. exports worldwide.
We need highly detailed, global trade data to support U.S. export analysts and trade counselors in over 150 worldwide offices.
The International Trade Administration (ITA) of the Department of Commerce strengthens the competitiveness of U.S. industry, promotes trade and investment, and ensures fair trade through the rigorous enforcement of our trade laws and agreements. ITA procures best-in-class data to provide their five hundred analysts stationed in 70 countries with information to support trade analysis, trade counseling, and market analysis to U.S. businesses exporting their products and services and succeeding in global markets.
Client's Mission
To help U.S. exporting businesses succeed in global markets.
The Problem
ITA required more detailed data to ensure fair trade via rigorous enforcement and strengthen the competitiveness of U.S. industry. They needed to link global company data to trade data to find specific buyers of U.S. goods. Trade Counselors and analysts needed to speed up research to help U.S. Businesses. They wanted a partner who understood the mission as well as the data industry to procure better data with good analytic capabilities.
The DAR Solution
DAR onboarded and managed access of our Trade Data Platform for five hundred analysts located in 150 global offices. The user-friendliness of the platform produced more accurate and timely data for ITA, allowing for a reduction in personnel hours and increased productivity due to the ease and access afforded by the database and access to experts.
Results
Partnering with the program COTR and PM, platform usage has increased by 200%. Research times to prepare trade counselling sessions for local small businesses dropped from a week to a day on average. Each year (five-year contract), the DAR team resolved hundreds of user requests. DAR also provided ten ITA-specific training events across the globe and provided the Program Manager version updates on data improvements, ongoing user and utilization reports and maintained 99.8% uptime.
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